Preserved customer-site snapshot · interactive account functions disabled · last complete mirror 03 Nov 2014
Copperline customer archiveChicago · Dallas · Atlanta
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Sales & Support1-877-555-0142Office closed · archive enquiries unavailable
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Support Center

Preserved knowledge-base index and service notices.

Support desk closed: New tickets, replies, uploads, and password resets are unavailable. Linked historical tickets remain read-only.

Game Server Archive

FTP accessBackup retentionCustom server JARsResource packs

Account Archive

Past-due retentionHistorical ticketsRetired client areaNetwork status cache

FTP access

FTP accounts were removed with customer authentication. No preserved page can recover an account password or expose stored files.

Backup retention

One rolling backup was stored separately from each active game node. Cancelled-service data was normally removed after fourteen days.

Custom server JARs

Customers could select a panel image or upload a custom JAR. The archived panel can no longer start or convert servers.

Resource packs

Resource-pack URLs were configured by the customer. Copperline did not retain third-party pack files after account expiration.

Past-due retention

Suspended services remained in active storage for fourteen days. Directory rows could survive longer in the public cache.

Historical tickets

Ticket pages are available only when a retained account or directory record links to the original ticket number.