Legacy customer archive
New sales and support requests are closed
Client Area
Support
Network Status
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line
WEB & GAME SERVER HOSTING
Sales & Support
Live chat: offline
Existing account pages are read only
Home
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Home
» Support Center
Support Center
Browse common questions or check the network status.
Game Server Help
Connecting with FTP
Restoring a world backup
Changing the server JAR
Accepting the resource pack
Billing & Accounts
Updating account details
Past-due server retention
Requesting a final backup
Legacy client area
Support desk closed:
New tickets are no longer accepted. Existing ticket pages remain available in read-only mode when linked from an account listing.