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Announcements

Legacy panel access

The TCAdmin 1 control panel is now available in read-only mode for expired accounts. Console access, restarts and file uploads remain disabled. Customers needing a final backup should open a billing ticket before December 1.

Billing system maintenance

The client area will be unavailable Sunday from 2:00 AM to 5:00 AM Central while we move the billing database. Existing game servers will not be affected. Password reset messages may be delayed during the maintenance window.

Java 7 image update

Our Minecraft images now use Java 7 by default. Customers running older Bukkit builds can select the Java 6 image from the game panel. Please make a backup before changing the startup profile.

Chicago node migration complete

Game nodes chi-gs1 through chi-gs4 have been moved to the new rack. All assigned IP addresses remain unchanged. Submit a support ticket if your server does not appear in the panel.

Invoice reminder changes

Past-due reminders are now sent three and one days before suspension. World data is retained for fourteen days after cancellation and then removed from active storage.